Patient experience

A Smoother Journey From Request to Care

Patients notice when a practice is prepared. HealthCura.ai keeps every stage connected, from before the visit to after it.

Hover over or tap a stage to see what happens

Stage 1 of 5

Before the visit

Scheduling requests and patient registration come in online, and insurance cards are verified ahead of time, so eligibility issues are resolved before the visit.

  • Online scheduling and registration
  • OCR insurance card capture
  • Incoming referrals on one dashboard
  • Eligibility verified ahead of time

Stage 2 of 5

Check-in

Confirm the patient is ready in seconds and share an accurate cost estimate.

  • Readiness confirmed in seconds
  • Accurate cost estimate at check-in

Stage 3 of 5

During the visit

Providers get a simple tablet view, AI-assisted documentation (in beta) and suggested CPT codes, so they can stay focused on the patient.

  • Simple tablet view in the exam room
  • AI-assisted documentation (Beta)
  • Suggested CPT codes

Stage 4 of 5

Check-out

An industry-leading cost calculator shows an accurate patient balance based on their insurance benefits and CPT codes. Patients pay at checkout, and your team stops chasing balances.

  • Accurate patient balance at checkout
  • Lower patient A/R
  • Stop chasing balances

Stage 5 of 5

After the visit

Claims go out clean, visit notes are generated automatically, and visit summaries are sent to the referring provider.

  • Clean claim filing
  • Automated note generation
  • Visit summaries sent to the referrer

What Patients Notice

  • Fewer surprises

    Patients know what they owe before care begins, which means fewer confusing bills after they leave.

  • Less waiting

    When intake and verification are done ahead of time, check-in is quick and the waiting room stays calm.

  • More attention

    With documentation handled in the background, providers can stay focused on the person in front of them.

What Patients Say

At a 6-provider, multi-location podiatry practice in North Carolina using HealthCura.ai, patients notice the difference at the front desk.

4.8About 500 Google reviews
  • Friendly, welcoming staff63%
  • Clear explanation of options and benefits35%
  • Quick, efficient visit32%
  • Easy scheduling14%
  • “Scheduling on the phone was super easy as well as filling out paperwork online. I was able to get a same day appointment.”

    Patient, Fuquay-Varina
  • “They made sure I understood my ins benefit and tx options without having to ask alot of questions.”

    Patient, Raleigh
  • “The receptionist greeted me right away, and was pleasant and efficient. Check-in was easy and I didn't have to wait long.”

    Patient, Cary

Source: keyword tagging of unique Google reviews. A review can mention several themes. Read the full case study →

Ready for a More Connected Practice?

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